Shipping policy

1. Order Processing Time

All orders received before 5:00 PM EST on business days (Monday–Friday, excluding holidays) will be processed and shipped within 1-3 business days. Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Methods & Delivery Time

We offer the following shipping options:

Standard Shipping: 3-7 business days

Expedited Shipping: 1-3 business days

Actual delivery time depends on the destination and logistics provider.

3. Shipping Cost Calculation

Shipping costs are automatically calculated based on order weight, delivery address, and selected shipping method. The exact cost will be displayed at checkout.

4. Order Tracking

Once your order is shipped, you will receive a confirmation email with a tracking number to monitor the delivery status via the carrier’s website.

5. Shipping Destinations

We ship globally, but some regions may be restricted. Please check the checkout page for available countries/regions.

6. Delivery Issues

If your package is lost or damaged, please contact our customer service within 7 days with order details. We will assist in coordinating with the shipping carrier.

7. Customs & Taxes

International orders may be subject to customs duties or taxes, which are the responsibility of the recipient. These fees are determined by the destination country’s customs authorities.